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Improving operational efficiency is key to cutting costs. Yet it is also crucial to enabling staff to focus on high-value tasks that make a real difference to students.
Many not-for-profit organisations have a CRM that has been in place for many years. When it is coming to the end of its life, it’s natural to embark on a project for procuring and implementing a new CRM system.
The average student record system lifecycle is typically around 15 years old with a lot of antiquated manual processes running in the background.